Understanding Free Hearing Aids: What You Need to Know

What’s Actually Free?

When hearing aids are advertised as free, it’s usually part of government programs, healthcare schemes, or private promotions. In Australia, the government provides eligible individuals access to free hearing aids through the Hearing Services Program. This includes basic models designed to meet essential hearing needs.

Different Styles of Hearing Aids

Why Are Hearing Aids Free?

Hearing aids are not truly free but are "fully subsidised" under the Hearing Services Program for eligible individuals. The aim is to make hearing care accessible, especially for pensioners, veterans, and others with limited income.

Who Is Entitled to Free Hearing Aids?

Eligibility depends on several factors, such as age, income, and government card status. You may qualify for free hearing aids in Australia if you are:

• A pensioner concession card holder

• A DVA (Department of Veterans’ Affairs) cardholder

• A member of the Australian Defence Force

• An eligible National Disability Insurance Scheme (NDIS) participant

  
  

Some private health funds may also cover part or all of the cost for members not eligible under the HSP.

At Brighter Ears, we help you understand exactly what you’re entitled to — no hidden conditions, no confusing fine print.

Are Free/Fully Subsidised Hearing Aids Good or Bad?

Fully subsidised hearing aids can be an excellent starting point for many Australians, especially if fitted and adjusted correctly. However, there are some limitations to keep in mind:

• Basic Features: Fully subsidised hearing aids often come with standard technology, which may not suit everyone’s lifestyle or hearing needs.

• Limited Fit Options: These hearing aids might not have the same flexibility in design or style. Some models may be larger or less discreet. They may not provide the personalised fit or sound quality needed for optimal comfort and effectiveness.

• Technology Gaps: Advanced features like Auracast, rechargeable batteries, Deep Neural Network (DNN), or Artificial Intelligence (AI) are usually unavailable in fully subsidised hearing aids.

  
  

Why Choose Brighter Ears?

At Brighter Ears, we take a different approach to hearing care. While free hearing aids can help, we believe in offering a wider choice and better outcomes:

• More Options: We provide access to a broad range of fully subsidised hearing aids than most clinics. You’re not limited to one or two models or manufacturers.

• Tailored Care: Our audiologists focus on meeting your hearing needs and goals. We source the best hearing aids for your lifestyle and budget.

• Custom Solutions: Whether it’s a free hearing aid or a premium option, we ensure it fits well, feels comfortable, and provides the sound quality you deserve.

• Ongoing Support: Your care doesn’t stop after fitting. We include regular check-ups, servicing, and lifetime support for peace of mind.

  
  

Why Do Some Hearing Aids Cost $10,000?

The difference usually comes down to technology and personalisation. Higher-end devices often include:

• Advanced AI or DNN sound processing for clearer speech in noise

• Auracast connectivity for conference halls, entertainment centres, phone, and TV

• Rechargeable power for convenience

• Ultra-slim, invisible designs that blend with your lifestyle

  
  

These features are often not covered by the HSP program and may require additional investment.

At Brighter Ears, we’ll help you compare the benefits and find the best value for your needs.

The Bottom Line

Free hearing aids are a great hook—they spark interest and provide accessibility. But what matters most is finding the right hearing solution for you. At Brighter Ears, our goal is to help you hear better by offering a wider choice of devices, from fully subsidised options to premium models.

We focus on personalised care to ensure your hearing journey is successful—because your hearing health is worth it.

Take the First Step Today

If you’re unsure whether you qualify for free hearing aids or want to explore your options, we’re here to help. Call us on 1300 1050 38 or click below to book an appointment.

Book Appointment